Partly an answer to downturn, political pressure; trend should shift again, say analysts.
Though it is smaller than the $11 billion BPO exports market, it is expected to reach $6 billion by 2012, according to a new Ernst and Young study. The domestic BPO market, hence, presents a huge untapped growth opportunity. Its addressable market opportunity is in the range of $16-19 billion by 2012, with significant business growth coming in from sectors like BFSI (banking, financial services and insurance), telecom, media, retail and government.
Some employees have alleged that close to 20 employees of the troubled Satyam Computer Services have been promoted to the I-1 and I-2 bands (representing assistant vice-president and vice-president levels) and also received a salary hike of 20-40 per cent. The timing has caused much resentment with some employees taking up the matter with the human resources department.
India's second-largest IT services firm, Infosys Technologies, has set up a separate unit within its business process outsourcing arm (Infosys BPO) to concentrate solely on the domestic BPO market.
Not only have they been thriving for over 10 years in India alone, but also have stood their ground in the face of newer and smarter technologies like radio-frequency identification, which promised to revolutionise the retailing sector.
IIT Bombay, for instance, recently joined hands with Intellectual Ventures to seek support in marketing and licensing patents the institute holds.
The Indian government, said a senior official, wishes to take talks forward on the $7 billion Iran-Pakistan-India gas pipeline project.
Sony is hopeful of growing the fledgling Rs 410 crore console gaming industry in India with games that will be developed in India and will be essentially based on Indian storylines. The journey has begun with the launch of the first India developed game for the PS2 platform, Hanuman: Boy Warrior, which is based on the hit Indian animation film Hanuman.
In an earlier interview, chief operating officer N Chandrasekaran had voiced this concern and said TCS was taking some measures. The impact was also evident on the overall revenue contribution, which fell to 4.7 per cent in FY09 from 5.2 per cent in FY08. TCS' head for Apac, Girija Pandey, feels the region will continue to be volatile till they reach a certain level.
New Delhi-headquartered IT services provider HCL Technologies plans to cancel hedging contracts worth $600 million (around Rs 2,970 crore), as the rupee continues to remain at Rs 49-50 levels. These hedges, analysts opine, would be taken at a rate of around Rs 41.
Cairn India is open to buying the 30 per cent stake that government-owned Oil and Natural Gas Corporation owns in its oil block in Rajasthan. Cairn India is the operator of the block, with 70 per cent ownership currently.
Both IIM-Bangalore and IIM-Calcutta confirmed the development. "We have received placement requests from some students from the 2006-08 batch. We are trying to approach companies at a personal level and help these students get placed," confirmed a professor from IIM Bangalore.
The government-owned Indian Oil Corporation is tying up with US-based National Renewable Energy Laboratory for a pilot project to produce second generation biofuel. This biofuel -- essentailly bio-ethanol -- would be produced from cellulosic biomass or degradable agricultural waste or wood.
Having spent the first 90 days meeting employees and key clients, Jeya Kumar, new CEO of Patni Computer Systems, is clearly in control. While he acknowledges concerns due to the current slowdown, he has started restructuring the company. He details the growth plans in a chat with Business Standard's Shivani Shinde.
While the Telecom Regulatory Authority of India has approved the access of TV on mobiles, service providers still cannot stream live TV channels on to the handset due to spectrum allocation from the Ministry of Information and Broadcast. However, since the regulations do not allow a direct transmission of TV channels, service providers as well as content providers have started using a technology called Unicast which provides content to end-user on a one-on-one basis.
Over the next three to five years, according to a Credit Suisse report, these cheap laptops and netbooks could add 170-250 million units globally to the current figure of around 300 million units. Netbooks sales, alone, could be 25 million units in 2009.
"With RIL commissioning its second refinery last December, the total capacity of the (Jamnagar) complex will go up to 1.24 million barrels a day, exposing it to international vagaries. By surrendering the EOU status of one refinery and maintaining that of the other, the company will be able to hedge its risks," said an industry veteran. EOU status for RIL's second refinery currently ends in March 2010.
Wipro sees a silver lining in Q1; others say recovery by 2009-end.
"We have reduced the time period for improving skills. Earlier, if an employee would show even a small improvement, we would give an extension of a few more months. Henceforth, that will not be done," said Ajoy Mukherjee, vice-president and head, global human resources. The company will consider an employee's performance for the past three years so as to maintain consistency.
It would be complete by 2012 with a total investment of over Rs 11,300 crore, including an estimated Rs 2,300 crore from RIL and Rs 9,000 crore from GAIL. Analysts say refineries -- Mangalore Refinery and Petrochemicals, Chennai Petroleum Corporation, Essar, Indian Oil Corporation, Hindustan Petroleum Corporation and Bharat Petroleum Corporation -- located in the vicinity of these pipelines would benefit as they would be able to substitute costly fuel oil with cheaper gas.
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